Data Protection

Effective Date: 01.01.2025

Introduction
Fegsy’s Favela and Maison McCoo (the “Company”) is committed to protecting the privacy and personal data of its customers. This Privacy and Data Protection Policy explains how we collect, use, and safeguard your information when you visit our website (https://fegsysfavela.co.uk) and book our lodge services.

By using our website or services, you agree to the terms of this policy.

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1. Data We Collect

We may collect the following types of personal data when you interact with our website:

• Personal Information: Name, email address, phone number, and payment details required for bookings.
• Booking Details: Lodge preferences, check-in and check-out dates, and any special requests.

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2. How We Use Your Data

We use your data strictly for the following purposes:

• Processing Bookings: To manage and confirm your lodge reservations.
• Communication: To send booking confirmations, respond to inquiries, and provide customer support.

We will never use your data for marketing purposes unless explicitly consented to by you.

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3. Data Storage and Security

• All personal data is stored on a secure, password-protected cloud database.
• We implement strict security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, disclosure, or alteration.

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4. Data Sharing

We do not sell, rent, or share your personal data with third parties except as required to process your booking or comply with legal obligations.

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5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.

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6. Your Rights

You have the following rights under data protection laws:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
• Restriction: Restrict the processing of your personal data under certain circumstances.
• Objection: Object to the processing of your data.

To exercise these rights, please contact us at info@fegsysfavela.co.uk.

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7. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can modify your browser settings to decline cookies.

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8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

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9. Contact Information

For questions or concerns about this policy or your data, please contact:

• Email: info@fegsysfavela.co.uk
• Phone: 07837 961915

Thank you for trusting Fegsy’s Favela and Maison McCoo with your personal information.

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